Links
If you are interested in the topic of customer management, you may find the following sites of use
- Insight Exec - An independent resource centre on Customer Relationship Management at www.insightexec.com
- ECCS – The European Centre for Customer Strategies at www.eccs.uk.com
- CRM Guru – A forum for papers and articles on CRM at www.crmguru.com
Ask An Expert - If you have a project management problem or an issue with your customer management programme, you can obtain some free advice from one of our experts by using our